Barclays online banking down – customers struggle to login as website not working | Tech | Life & Style
Hundreds of Barclays customers appear unable to access their online accounts after a major outage.
When trying to the login into the service customers are currently being faced with a blank screen.
Website monitoring service, Down Detector, is showing outages across the UK.
Twitter is also full of customers complaining of problems with the popular banking websites.
One confused Barclays customer said: “I am unable to access my Barclays account online. Is there a problem??”
Whilst another added: “I’m down too – can’t get through on the phone – FB page says nothing about it – really poor communication service!”
Barclays has confrimed the outage on their website with the current status showing major issues with online banking.
The bank is now urging its customers to use the mobile banking app rather than attrmpting to access accounts via the web.
In a post on their website Barclays said: “We’re sorry, you might have a problem logging in to Online Banking right now – we’re working to fix this. You can still use Barclays Mobile Banking to manage your account.”
This isn’t the first time that Barclays online services have hit trouble.
Customers of Barclays bank had problems on one of the busiest shopping days of last year.
The bank’s popular app crashed leaving thousands of customers unable to access their online accounts.
The news of these technical issues comes just months after the bank revealed a new cashpoint service.
Barclays customers will soon be able to get a quicker and easier way to withdraw their hard-earned money with just a tap.
The bank has revealed it is trialling a new service that allows customers to access their cash using their smartphone or contactless debit or credit card, without ever needing to key in any information.
Users can securely withdraw up to £100 on compatible cash machines, which will soon be found in Barclays branches around the country.